Most resorts that Black Tie Ski Rentals service have now closed. Please email or call to coordinate your equipment return.
https://www.blacktieskis.com/#contact – For equipment return please email or call. For cancellation or refund questions, please start your inquiry via email as we are experiencing high call volume at this time.
Below is our policy statement if any resorts reopen and the corresponding Black Tie location decides to reopen as well.
At Black Tie Ski Rentals, our top priority is the health and safety of all our guests and employees. We continue to closely monitor the COVID-19 situation, especially in each individual Black Tie location.
Here is what we are doing now for the safety of our guests, employees and communities:
We also understand the difficulty making decisions during these uncertain times and want you to feel confident in reserving your ski rental equipment. Black Tie will give a full refund to any guest who cancels their reservation more than 48 hours in advance. Guests who need to adjust their reservations in under 48 hours, please reach out to the location you booked with directly.
We remain committed to delivering the same high quality of service, while doing our part to keep our guests, employees and communities safe.
President & Co-Founder
Black Tie Ski Rentals, LLC